The sign of a good butler is that he or she knows what you need before you need it. The sign of a good commercial cleaning service is that you see the results but you don’t know how the sausage gets made, so to speak.
Results and the overall experience are the products which you will sell. You are selling the experience of not having to think about, associate with, or have anything to do with a spotlessly clean and extremely well kept-up and well-supplied facility.
What are some ways you can make this happen?
- Total Your Expenses, Both Initial and Monthly
Your expenses will come in two forms: Man-hours and new equipment. Some of this equipment will be an initial investment but not recurring very often, and some of it will be a regular monthly maintenance expense.
Man-hours should include having a full-service staff doing work and keeping your schedule completely filled at all times. You should have enough set aside to make sure that this expense is understood and covered.
Initial equipment will involve mop buckets, mops, brooms, vacuums and wet floor signs. Monthly expenses will involve things like cleaning chemicals, paper towels, trash bags and vinyl gloves. Commercial cleaning supplies are available for order.
- Give Yourself a 15% Profit and Total How Much Income Your Business Will Need to Remain Solvent
Make sure that you give yourself a 15% profit so that you can allow higher profits to be put back into your business in the form of more or better equipment or more hires and accounts.
Look at your total expenses, including the time spent training your employees. Add a 10% increase to this number for Cashflow purposes. You will always need a little extra Cashflow to make sure that your business expenses don’t creep up on you unaware. When you have this number, add another 15% for your own profit.
Next, regulate your books so that any profit that the business makes above 15% is put back into the business savings account. This is available for future expenses and expanding, not to mention emergencies.
- Start Looking for Accounts
When you have the money saved up for training, man-hours, equipment, and supplies, go ahead and start looking for accounts. First, pick the largest businesses in your city to submit proposals. Even if they already have a cleaning service, the profit you require from them may not less (and even significantly less) than what they are currently paying. Work your way down from the largest businesses to the smallest businesses in town.
- Train Your Employees and Get to Work!
If you know of a particularly effective and fast way to do a cleaning job, train your employees over and over again until they have the habit down cold. You do NOT want to train them once and then leave them to their own devices. Have a monthly review asking them if they have found better and faster techniques than the ones you have taught them. Improve your business accordingly.
Starting a commercial cleaning business can be rewarding and successful. Get your supplies and settle down to learning your books!